Community & Continuing Education

Terms & Conditions

By enrolling in any VCUarts Qatar Community & Continuing Education (CCE) course, you agree to abide by the following Terms & Conditions. These terms govern all aspects of participation, including registration, payments, class policies, and expected conduct.

When registering for a course through our official registration page, you acknowledge that you are agreeing to the most up-to-date Terms & Conditions as published on this page. VCUarts Qatar reserves the right to update or modify these terms at any time. Participants are encouraged to review these Terms & Conditions regularly.

For questions or inquiries, please contact the Community & Continuing Education Program Office:

Email: [email protected]
Phone: +974 4402 0631

1. Booking and Payment

All payments must be completed through the official online payment link provided by VCUarts Qatar or through other approved payment methods, including bank transfers and in-person payments.
Some courses may require a qualification test before registration. Where applicable, participants must successfully pass the test before becoming eligible for enrollment and payment.
Participants who have not completed payment in full will not be permitted to attend classes.
Participants with outstanding balances will not be eligible to receive a certificate of completion.

2. Registration Rules and Deadlines

Registration generally closes one week before the scheduled class start date.
Seats are available on a first-come, first-served basis and registration may close earlier if a class reaches capacity.
Registrations are non-transferable, and only the registered participant is eligible to attend.

3. Seat Reservation

Class seats are limited and will only be reserved upon receipt of full payment.

4. Minimum Enrollment Requirement

Certain classes require a minimum number of participants to proceed.
VCUarts Qatar reserves the right to cancel a class if minimum enrollment is not met.
In the event of cancellation by VCUarts Qatar, all paid fees will be refunded in full.

5. Confirmation Emails

Enrollment confirmation emails will generally be sent approximately one week before the class start date.

6. Class Materials

Participants are responsible for purchasing any required materials listed in the course information unless stated otherwise.
Materials should only be purchased after receiving official confirmation that the class will proceed.

7. Cancellation and Refund Policy

7.1. Refund Requests

Refund requests must be submitted at least seven (7) calendar days before the scheduled class or course start date, unless the class is cancelled by VCUarts Qatar.
For example, if a class begins on a Monday, the refund request must be submitted no later than the preceding Monday.
Refund requests submitted after this deadline will not be eligible for a refund.

7.2. Refund Processing

Approved refunds are typically processed within seven to ten (7–10) business days. However, depending on banking institutions and payment providers, refunds may take up to two (2) months to appear in the participant’s account.

7.3. Class Transfers and Credit Notes

Requests for class transfers or credit notes must be submitted at least three (3) calendar days before the scheduled class or course start date and are subject to availability and approval by VCUarts Qatar.
Credit notes are valid for one (1) year from the date of issue, are non-transferable, and cannot be exchanged for cash.
Once a class or course has commenced, participants are no longer eligible for a class transfer or credit note as a matter of right. Exceptions may be considered at the sole discretion of VCUarts Qatar, subject to applicable institutional policies.

7.4. Withdrawal After Course Commencement

Course and workshop fees cover the complete program rather than individual sessions. Once a course or workshop has commenced, no full or partial refunds will be issued for participant-initiated withdrawals, non-attendance, or incomplete participation.
This policy applies regardless of the number of sessions attended or missed, including circumstances involving illness, family emergencies, unexpected travel, work commitments, scheduling conflicts, or other unforeseen personal situations.
Participants who are unable to attend or complete a course remain responsible for the full registration fee. Missed sessions are not eligible for prorated refunds or reimbursement.
In exceptional circumstances, VCUarts Qatar may, at its sole discretion, consider alternative arrangements, including partial credit toward a future course. Such arrangements are subject to institutional approval, are not guaranteed, and do not establish a precedent for future requests.

7.5. Cancellations or Postponements by VCUarts Qatar

If VCUarts Qatar cancels a course or workshop, registered participants will be eligible for a full refund or may elect to transfer their registration to another available course, subject to applicable arrangements.
In cases of postponement or significant schedule changes initiated by VCUarts Qatar, participants will be informed of the available options, including refunds or transfers where applicable.

7.6. Refund and Withdrawal Acknowledgment

By completing registration and payment, participants acknowledge and agree that:

Any exception, alternative arrangement, or credit note is subject to approval by VCUarts Qatar and is not guaranteed.-attendance, or inability to complete the course, including circumstances beyond my control. Any alternative credit arrangement is subject to approval by VCUarts Qatar and is not guaranteed.

They have read and understood the Cancellation and Refund Policy.

Course fees cover the complete program and are not calculated on a per-session basis.

Once a course has commenced, participant-initiated withdrawal, missed sessions, or inability to complete the course will not entitle them to a full or partial refund, including where circumstances are unforeseen or beyond their control, subject to applicable law.

8. Certificates

Certificates are awarded only upon successful completion of all coursework, assignments, attendance requirements, and any other course-specific requirements.
Attendance alone does not guarantee the issuance of a certificate.
Participants who have not completed payment in full will not receive a certificate.
Certificates are not issued for Virtual Studios, Taster Classes, or other short-format programs unless otherwise stated.

9. Code of Conduct and Disciplinary Actions

VCUarts Qatar is committed to maintaining a respectful, inclusive, and professional learning environment. Bullying, harassment, discrimination, intimidation, or disruptive behavior of any kind will not be tolerated.

Behavioral Expectations

Participants must:

Treat instructors, staff, and fellow participants with respect and professionalism.
Follow all classroom rules and program guidelines.
Refrain from bullying, harassment, discrimination, or intimidation.
Maintain appropriate behavior and etiquette during both in-person and online sessions.
Respect university facilities, equipment, and property.

Consequences for Violations

If a participant violates the Code of Conduct, the following actions may be taken:

First Violation – Verbal or Written Warning

A formal warning will be issued informing the participant that their behavior is unacceptable.

Second Violation – Formal Notice and Temporary Suspension

Continued misconduct may result in temporary suspension from the class without refund.

Third Violation – Permanent Removal and Future Enrollment Ban

Persistent inappropriate behavior may result in permanent removal from the program and restriction from future enrollment in CCE courses.

VCUarts Qatar reserves the right to take immediate disciplinary action, including immediate removal from a program, in cases involving serious misconduct, safety concerns, harassment, discrimination, threats, or other severe violations.

10. Minors on Campus and Youth Program Participation

The following terms apply to all participants under the age of 18 enrolled in VCUarts Qatar Community & Continuing Education youth programs, including children’s programs, high school programs, workshops, camps, and special events.

Parent/Guardian Authorization

By registering a minor for a program, the parent or legal guardian confirms that all information provided during registration is accurate, complete, and up to date.

Emergency Contact Information

Parents/guardians must provide current emergency contact information and notify VCUarts Qatar of any changes during the program period.
At least one parent or authorized emergency contact must remain reachable during program hours.

Medical Information and Emergency Care

Parents/guardians are responsible for disclosing any medical conditions, allergies, medications, dietary restrictions, or other information that may affect the participant’s safety or participation.
In the event of an illness, injury, or medical emergency, and if a parent or guardian cannot be reached, VCUarts Qatar may seek appropriate emergency medical assistance on behalf of the participant.

Supervision and Participant Safety

VCUarts Qatar is committed to providing a safe, respectful, and supportive learning environment for all participants.
One-on-one unsupervised interactions between staff members and minor participants are prohibited except where visibility and oversight are maintained.

Arrival and Departure

Parents/guardians are responsible for ensuring that participants arrive and depart at the designated program times.
For children’s programs, participants will only be released to a parent, guardian, or authorized individual identified during registration.
For high school programs, parents/guardians may authorize independent arrival and departure during registration.

Photography, Video, and Media

Photographs and video recordings may be taken during program activities for educational, promotional, reporting, marketing, and archival purposes.
Parents/guardians will be provided with the opportunity to grant or decline media consent during registration.

Participant Conduct

Participants are expected to follow instructor and staff directions at all times.
Bullying, harassment, inappropriate language, disruptive behavior, or actions that compromise the safety of others may result in removal from the program without refund.

Personal Belongings

Participants are responsible for their personal belongings.
VCUarts Qatar is not responsible for lost, stolen, or damaged personal items.

Campus Facilities and Equipment

Participants are expected to use university facilities, equipment, and materials responsibly.
Any intentional damage to university property may result in financial liability and/or removal from the program.

11. Photography, Video, and Use of Student Work

By participating in a course, participants grant VCUarts Qatar permission to photograph, record, display, reproduce, and use images of coursework, projects, and completed artwork for educational, promotional, marketing, reporting, and archival purposes.
Any use of participant likenesses will be governed by the media consent preferences submitted during registration.

12. Health and Safety

Participants must comply with all health, safety, and emergency procedures communicated by VCUarts Qatar staff.
Failure to follow health and safety requirements may result in removal from the class or program without refund.

13. Building Access

Participants are only permitted in designated classrooms, studios, and approved program areas during scheduled class hours.
Access to restricted areas of the university is prohibited unless authorized by VCUarts Qatar staff.
Participants must comply with all university security and campus access requirements.

Agreement and Updates

By registering for a class through the VCUarts Qatar registration system, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

VCUarts Qatar reserves the right to amend, modify, or update these Terms & Conditions at any time. The most current version will always be published on this page.

For questions regarding these Terms & Conditions, please contact: