Summary
The Community & Continuing Education Coordinator will perform a variety of administrative and clerical tasks. The duties include providing support, assisting in daily office needs, and coordinating the department’s general administrative activities.
This is a non-sponsored hourly position with no benefits based on a maximum of 37.5 hours per week. Applicants must have a valid residence permit and currently live in Qatar.
Reports to: Program Manager for Community & Continuing Education
Department: Strategic Engagement
Major Activities & Essential Functions
Program Coordination and Scheduling:
- Contacts instructors to confirm courses and schedule community and continuing education programs.
- Books classrooms using the EMS system and assists HR with instructor contracts.
- Ensures all program logistics are overseen to guarantee smooth operation for Community and Continuing Education (CCE) programs.
Communication and Marketing:
- Updates VCUarts Qatar’s website and manages all CCE social media platforms with course information.
- Sends course confirmation or cancellation emails to students and instructors, and distributes feedback forms after courses.
- Implements marketing plans, updates advertising artwork, and handles related follow-up tasks.
Administrative Support:
- Assists participants with in-person registration and handles communications via phone calls, emails, and WhatsApp.
- Creates and distributes participant lists to building security and reception, and coordinates with instructors and TAs on class materials.
- Assists in the preparation of reports and maintains a comprehensive filing system for contacts, courses, and participant information.
Financial and Inventory Management:
- Handles online materials purchasing through external vendors and coordinates with the bookstore on material needs.
- Updates the online payment system with course details and pricing.
- Handles reimbursements, and refunds for instructors and participants, and maintains inventory lists, conducting periodic updates.
Training and Development:
- Trains student workers, assigns tasks, and manages their schedules to support program needs.
- Performs other job-related duties as assigned by the supervisor.
Qualifications
- A bachelor’s degree or equivalent in Business Administration, Marketing, or Project Management.
- Proven experience in handling a wide range of administrative tasks, demonstrating strong organizational skills and the ability to manage multiple priorities effectively.
- High proficiency with using Adobe Cloud suite (including Illustrator and in-design).
Skills & Experience
- Excellent time management skills and superb communication skills.
- A high level of accuracy, work ethic & a diligent worker.
- Willingness to work within a cooperative structure – working in a team.
- Willingness to work after hours and support operations as required.
- Positive attitude and desire to be in a customer service-oriented environment.
- Result-driven and possess leadership qualities.
- Demonstrated experience or a commitment to fostering a diverse working and learning environment is required as a staff member at VCUQatar.
Application Process